Job Description:  Client Executive

Primary Purpose:  The Client Executive is responsible for increasing sales bookings within the existing client base throughout the assigned territory.  The open territories include;

·         West Coast

·         South

·         Mid-Atlantic

Responsible for client retention by signing renewal contracts and Service Level Agreements, the development of executive and departmental relationships with existing customers and responsible for accurately forecasting and reporting all business opportunities. Sales bookings will be increased by selling application software, software upgrades, professional services and add-on hardware to assigned clients. The Client Executive position will require extensive travel and irregular work hours.

Essential Duties and Responsibilities:

1.  Sell additional products and services to assigned accounts and ensure that associated revenue and margin are generated and collected.
2.  Develop and maintain relationships with executive (CEO, CFO, CIO, COO, Clinical VP's etc.) and director level (Laboratory and Radiology, etc.), personnel of each assigned client.
3.  Develop and maintain detailed business plans to include a strategy to ensure the company's contractual obligations are met and add-on sales opportunities are pursued to support the plan. As appropriate, coordinate or direct company resources in executing business plans.
4.  Provide timely, accurate sales forecasting. Ensure optimal revenue and margin are generated and collected for assigned accounts.
5.  Monitor status of critical client issues and coordinate satisfactory resolution of these issues
6.  Participate in the sales and contracting process. When appropriate, negotiate contract renewals and amendments.
7.  Prepare and submit reports and documentation in a timely manner, including but not limited to, sales pipeline reports, monthly activity reports, business plans, client correspondence and contract documentation.

Education and Knowledge:
Bachelor's degree in healthcare or related field is required.

Skills:
1.  5+ years or more of hopsital sales experience.
2.  Working knowledge of healthcare laboratory and radiology departments and how information systems support those departments.